Modern Slavery and Human Trafficking Statement

Ealing Carpet Cleaners is committed to conducting business ethically, transparently, and in full compliance with applicable laws relating to modern slavery and human trafficking. This statement outlines the steps we take to prevent, detect, and respond to any risk of modern slavery within our operations and supply chains.

Our Business and Supply Chain

Ealing Carpet Cleaners provides professional carpet and upholstery cleaning services to residential and commercial customers. Our operations are primarily based in the United Kingdom, and our supply chain includes providers of cleaning products, equipment, consumables, uniforms, transport, and facilities services. We recognise that modern slavery can occur in any sector and jurisdiction, and we are committed to identifying and mitigating such risks wherever they may arise.

Zero-Tolerance Approach to Modern Slavery

We have a clear zero-tolerance policy towards all forms of modern slavery, servitude, forced labour, and human trafficking. We do not tolerate any practice that exploits people, undermines their dignity, or breaches their fundamental human rights. This stance applies to our own workforce, agency workers, contractors, and all organisations within our supply chain.

All managers and team leaders are responsible for promoting this policy and ensuring that modern slavery risks are actively considered in day-to-day operations, procurement decisions, and supplier management. Any suspected breach is treated as a serious matter and may result in termination of contracts or reporting to relevant authorities.

Supplier Standards and Audits

We expect all suppliers to operate in line with our ethical standards and to comply with all applicable labour, employment, and human rights legislation. As part of our supplier onboarding and ongoing management, we take reasonable steps to assess the risk of modern slavery, including reviewing publicly available information and, where appropriate, requesting confirmation of their own policies and controls.

We reserve the right to conduct audits or request evidence of compliance from suppliers, particularly where we identify a higher risk due to the nature of the goods or services provided, country of operation, or workforce profile. Where issues are identified, we engage with the supplier to seek corrective action within clear timeframes. If satisfactory remediation is not achieved, we will consider suspending or ending the business relationship.

Reporting Channels and Escalation

We encourage all employees, contractors, and suppliers to speak up if they have any concerns that modern slavery or human trafficking may be occurring in our business or supply chain. Concerns can be raised internally to line managers or senior management, and individuals are encouraged to report as soon as possible if they see, suspect, or are affected by any unethical labour practices.

Reports will be handled sensitively, and information will only be shared with those who need to know in order to investigate and respond. We do not tolerate any form of victimisation or retaliation against anyone who raises a concern in good faith. All credible reports will be investigated promptly, and appropriate action will be taken, which may include engaging with suppliers, providing support to affected individuals, and reporting to external authorities where required.

Training and Awareness

We aim to raise awareness of modern slavery risks by providing appropriate information to relevant staff, particularly those involved in recruitment, procurement, and supplier management. Training and guidance focus on recognising warning signs, understanding our zero-tolerance policy, and knowing how to escalate concerns.

Monitoring, Review, and Continuous Improvement

Ealing Carpet Cleaners is committed to continually improving our approach to tackling modern slavery. We monitor our practices and seek opportunities to strengthen our controls, particularly where we identify emerging risks or changes in our supply chain.

This statement is reviewed at least annually by senior management to ensure it remains effective and reflects our current operations and legal obligations. As part of this review, we consider the outcomes of any audits, investigations, or reports received, and we update our procedures where necessary to enhance prevention, detection, and response.

This Modern Slavery and Human Trafficking Statement has been approved by the management of Ealing Carpet Cleaners and reflects our ongoing commitment to ethical business conduct and the protection of human rights throughout our organisation and supply chain.